Information & Contact

We are here to help! It’s important to us that your trip to The Guineas is hassle free, so we provide a range of services to help.

Normal Opening Times

These are the core shopping centre hours, individual store times may vary.

Monday to Saturday 8am – 6.30pm
Sunday 10am – 4pm
Bank Holidays 10am – 4pm

Contact Us

The Guineas Centre Management
10 Rookery House
Newmarket
CB8 8EQ

Centre Manager
Ross McKittrick Dip SCM
01638 665 809
ross@theguineas-shopping.co.uk

Centre Administrator
Suzanne Holmes
01638 665 809
suzanne@theguineas-shopping.co.uk

WiFi

Free WiFi is available throughout the centre. Look out for the QR codes and signs for more information.

Car Parking

There are two car parks run by the local council, located close to The Guineas Shopping Centre.

Parking is FREE after 4pm. Find out more about these car parks here.

Safety and Security

CCTV is in operation throughout the centre to ensure the safety and security of all shoppers. We also operate a no smoking policy at The Guineas.

Lost Property

Any lost property found in the centre is handed into the security office. If you have lost something, please call Centre Management on 01638 665 809 or Security on 07842 080 909.

The Centre Management Office is located on the second floor of Rookery House.

Pick Up Your Online Shopping

You can access the secure InPost UK online shopping delivery lockers 24/7 at the side entrance to The Guineas – next to Lloyds Pharmacy.

Find out more about InPost UK here.

Toilets

Male and female toilets are situated at the main entrance to the centre at the multi-storey car park, together with disabled and family facilities.

The toilets are managed by Forest Heath District Council. Please direct any queries to 01638 719 749 or 01638 719 000.

Lifts and Accessibility

A lift is located in Rookery House, and all public areas of the shopping centre have disabled access.