Opening Times

The centre opening hours are:

Monday to Saturday 8am – 6.30pm
Sunday 10am – 4pm
Bank Holidays 10am – 4pm

Store opening times vary, please contact the individual stores if you are making a special journey.

Car Parking

There are two car parks run by the local council, located close to The Guineas Shopping Centre.

Parking is FREE from 6pm Monday to Saturday, from 4pm on Sunday’s and between 3pm-6pm every Monday. Find out more about these car parks here.


Free ‘Love Newmarket’ WiFi is available throughout the centre. Look out for the QR codes and signs for more information.

Safety and Security

CCTV is in operation throughout the centre to ensure the safety and security of all shoppers. We also operate a no smoking policy at The Guineas.

We hold Automated External Defibrillators (AED’s) at the centre in case of emergency.

Lost Property

Any lost property found in the centre is handed into the security office. If you have lost something, please call Centre Management on 01638 665 809 or Security on 07494 74 94 96.

The Centre Management Office is located on the second floor of Rookery House.

Pick Up Your Online Shopping

You can collect your shopping from our Amazon Locker called ‘felton


Male and female toilets are situated at the main entrance to the centre at the multi-storey car park, together with disabled and family facilities.

The toilets are managed by West Suffolk Council. Please direct any queries to 01638 719 749 or 01638 719 000.

Lifts and Accessibility

A lift is located in Rookery House, and all public areas of the shopping centre have disabled access.

Hire an electric wheelchair or scooter from Newmarket Library if you have any mobility problems.


There are more than 20 cycle racks located directly outside the main entrance of The Guineas Shopping Centre. National cycle route 51 leads to Newmarket From as far away as Oxford and Harwich. Click here for map